Klaviyo email & SMS for 7 & 8 figure DTC brands

The Email Marketing Agency For Ecommerce Brands

Turn one-time buyers into repeat customers at full price.

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Winning designs from client accounts

The 3 Problemsthat cap your revenue per subscriber

1

Brands discount instead of building offers

The problem

Every code teaches your list to wait for the next one.

How we fix it

We build offers that sell at full perceived value.

Bundles, gifts with purchase, early access and spend thresholds. The discount stays in the drawer until you need it, and it still works when you pull it out.

Same product, two ways to sell it
Discount-led20% off sitewide
80% of the price kept · list expects the next code
Offer-ledFree gift over $60
Full price kept · discount saved for when it counts
2

Brands run on flows and neglect campaigns

The problem

Flows only reach people who just did something. Most of your list never hears from you.

How we fix it

A segmented campaign calendar built around your products, margins and launches.

Consistent sends to the right segments, so campaigns drive revenue without wearing out your list's patience.

Campaign revenue · accessories brand
February, before$837
March, after$8,860
3

Brands send to everyone and land in spam

The problem

Mailing people who stopped opening drags your sender reputation down for everyone.

How we fix it

Engagement-based sending and a clean list.

Sends tiered by how recently people engaged, sunset flows for lapsed subscribers and authentication set up properly, so your emails land in the inbox.

How we tier your list
Engaged, last 30-90 daysEvery campaign
Engaged, 120–160 daysSpecial offers
LapsedWinback, then suppressed
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Retention done end-to-end

We run strategy through execution ourselves, so you stay focused on your brand,
not your inbox.

List Growth & Signup

Signup flows and onsite offers that bring in subscribers who are actually worth having, not just names in a spreadsheet.

Campaigns

Consistent, segmented sends that drive revenue without wearing out your list's patience.

Flows & Automations

The full automated backend: welcome, abandoned cart, post-purchase, winback, and beyond. Built once, improved continuously.

Segmentation & Deliverability

A clean list and a strong sender reputation, so your emails land in the inbox instead of the spam folder.

Testing & Optimization

Ongoing tests on subject lines, timing, and offers, so the program keeps improving instead of running on autopilot.

End-to-End Management

One team handling strategy, execution, and reporting. Nothing falls through the cracks.

Proof, Not Promises

Case Study 01Accessories

31% of Business Revenue from Email in One Month

Before working with us

An accessories brand was generating just $5,916 from email in February, only 12% of total business revenue, and almost entirely reliant on flows with barely any campaign strategy in place. After rebuilding their campaign send strategy in March, email revenue jumped to $14,991, now generating 32% of total business revenue.

After working with us
Email revenue up 153% in one month
Campaign revenue grew 10x, from $837 to $8,860
Revenue per recipient nearly doubled, from $0.26 to $0.49
February, before
Klaviyo performance summary, February, before
March, after
Klaviyo performance summary, March, after
Case Study 02Clothing

50% of Business Revenue from Email & SMS in One Month

Before working with us

A clothing brand was generating $39,706 from email in June, 31% of total business revenue, with no SMS channel active. In July, we scaled their email & SMS channel to $80,523, now generating nearly 50% of total business revenue, while the store's overall revenue grew 28% in the same period.

After working with us
Email & SMS revenue up 103% month-over-month
Campaign revenue nearly tripled, from $16,717 to $46,749
SMS launched as a new revenue channel, generating $1,392 in its first month
June, before
Klaviyo performance summary, June, before
July, after
Klaviyo performance summary, July, after
Case Study 03Supplements

51% of Business Revenue from Email & SMS Within Two Months

Before working with us

A supplement brand was generating $52,345 from email & SMS in February, 34% of total business revenue. Within two months, we scaled their email & SMS revenue to $128,216, now generating 51% of total business revenue, while overall store revenue grew 64% in the same period.

After working with us
Email & SMS revenue up 145% within two months
Campaign revenue grew 6.2x, from $13,168 to $81,854
SMS revenue grew 5x, from $1,823 to $11,094
February, before
Klaviyo performance summary, February, before
March, after
Klaviyo performance summary, March, after
Case Study 04Home Decor

24x Email Revenue in Two Months

Before working with us

A home decor brand had zero email campaigns and no flows in place, generating just £1,196 from email in May, under 1% of total business revenue. We built their entire campaign and flow strategy from scratch, and within two months, email revenue scaled to £29,115, now generating 22% of total business revenue.

After working with us
Built full campaign and flow strategy from the ground up
Email revenue up 24x within two months
Email now generating 22% of total business revenue, up from under 1%
May, before
Klaviyo performance summary, May, before
July, after
Klaviyo performance summary, July, after
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Not Another Cookie-cutter Agency

Retention that pays for itself

We measure success in lifetime value and repeat purchases, not how many people clicked a discount code.

Boutique, not a factory

A small roster of clients gets senior attention on every account, not a junior account manager juggling twenty brands.

Built on your data

Every flow and segment is built around how your customers actually behave, not a generic template dropped into every account.

Transparent by default

Direct access to the people doing the work, and clear, regular updates. No guessing what's happening with your list.

Your First Campaign Is LiveBy Day 5

1

Book a call

We look at your account and tell you honestly whether we can move the needle. If we're not the right fit, we'll say so.

2

Audit & strategy

Before your first campaign goes out, we audit your account and build a real strategy around it, not a generic template.

3

Live by day 5

By day 5 the groundwork is done and your first campaign is live. No month of onboarding before anything happens.

Frequently asked questions

We do one thing: Klaviyo email and SMS retention for DTC ecommerce brands. No paid ads, no CRO, nothing bolted on to pad an invoice. Retention gets our full attention, not whatever time is left over. We also measure success differently. Our job is growing lifetime value and full price purchases, not training your list to wait for the next discount.

Most agencies sell you more campaigns. We build a system: flows, segmentation, and deliverability working together in the background to turn one-time buyers into repeat customers. A campaign is a single send. A system keeps working after we hit send.

Hiring and training an in-house retention hire takes months, and most brands don't need a full time salary before they need the system built. This is all we do, every day, across every account we run. You get senior level Klaviyo expertise from day one, without adding headcount.

Fast. Before your first campaign ever goes out, we audit your account and build a real strategy around it, not a generic template. By day 5, that work is done and your first campaign is already live. No month of onboarding before anything happens.

We won't hand you an inflated guarantee just to close the call. What we will do: tell you honestly, before you sign anything, whether we think we can move the needle for your brand. If we don't think we're the right fit, we'll say so instead of taking your money.

Your list is ready to work harder.
Let's build the system.

Get your Audit